The entire staff at Santa Marta is dedicated not simply to meeting the needs of our Residents, but to anticipating them. All Associates receive detailed training with an emphasis on creating a culture of hospitality for Residents.
Each quarter, Residents honor an Associate with the P.E.R.F.E.C.T. award. The award is an acronym for:
And each quarter, Associates select another Associate to receive the Superstar award for excellence.
As a result of our positive and appreciative culture, Santa Marta has one of the lowest turnover rates in our industry. So our Residents, and their family and friends, can truly develop lasting relationships with our Associates.
Through leading by example, Chet has earned the respect of Santa Marta employees and residents. He enhances the lives of residents by serving their needs and preferences through memorable dining experiences, engaging wellness programs and a multitude of personal services.
Bob joined the Santa Marta team in 2007 prior to the community opening. He has 38 years of experience in the senior living industry, from working with management companies to consulting coast to coast. Bob has a vast amount of experience in building planning and maintenance, and knows how to keep the community running smoothly behind the scenes.
Marsha joined Santa Marta in 2016 with a ten year history in the not for profit senior living and hospice industries. She has a commitment to helping families and new residents find solutions and a faith based fulfilling lifestyle. Her journey along the way to securing services for her parents has led her to the most rewarding chapter in her sales career. Nothing compares to the sincere gratitude expressed by families who have found peace of mind and a new future at Santa Marta.
Kate loves helping others and her work in senior living allows her to help people every day. She also has firsthand experience with senior living. Kate saw the positive effect an active lifestyle had on the body, soul and mind of her grandmother, who lived in a Colorado retirement community for more than 20 years. Kate graduated from the University of Kansas with a bachelor’s in human development and family life.
Nancy has a sales background and has worked in senior living since 2009. Nancy has an appreciation of the challenges of seniors and their children. Having a father with Alzheimer’s, Nancy experiences first hand the peace of mind knowing her father is in a community where he is well taken care of and loved. Nancy was born and raised in Illinois but has lived in Arizona, Florida, Germany and Oklahoma before moving to Kansas in 1987.
Marvie comes to Santa Marta with over 20 years of human resources experience in Kansas City. She has a strong focus on serving her “customers” – the associates – believing that when the associates are taken care of, they’ll provide the best service for Santa Marta’s residents.
Mark has managed restaurant and hospitality operations for 15 years, and has been at Santa Marta since 2011. He has earned his degrees in food & beverage management and business administration, and is a Certified Dietary Manager, and a member of the Association of Food and Nutrition. Mark is very proud that Santa Marta’s dining services program has been recognized in the industry for creating a new standard of excellence.
Kelli has worked with seniors her entire career, starting in 1992 as a CNA before becoming a nurse. For Kelli, a hands-on approach works best for creating relationships with employees, residents and family members. As a child, Kelli helped care for her grandmother who had multiple medical conditions, as well as her grandfather who had Alzheimer’s disease. She credits this as the motivation to devote her life to helping seniors. She has a strong background in nurse leadership, which enables her to educate employees on ways to provide excellent care and customer service to our residents.
Our Leadership Sets the Standard.
Our sincere thank you to our Board of Directors, which is composed of community volunteers and members of the Archdiocese of Kansas City in Kansas.
Monsignor Thomas Tank